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Phone: (512) 836-1200
Fax: (512) 836-1202

The Pain Relief SurgiCenter

4100 Duval Road, Building 3, Suite 100
Austin, TX 78759

OFFICE HOURS
Monday - Friday, 8 am - 5 pm

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Patient Information

Location & Phone

The Pain Relief SurgiCenter
www.thepainreliefsurgicenter.com

Phone: (512) 836-1200
Fax: (512) 836-1202

Address:
4100 Duval Road
Building 3, Suite 100
Austin, Texas 78759

Appointment Policy

If you are unable to keep your scheduled appointment, please provide at least a 24-hour notice by contacting us at (512) 836-1200.

If you are more than 15 minutes late for your procedure, you may be rescheduled for a later date.

This is to serve as legal notice that the physicians at this location providing my care have a financial interest in The Pain Relief SurgiCenter, Ambulatory Surgery Center of Killeen, Pain Specialists of Austin Pharmacy and Hunter’s Creek Pharmacy. I understand that I am free to choose any facility for obtaining services or prescriptions that are ordered for me.

 

Physicians include the following: Hans Bengtson, Scott Campbell, Teddrick Dunson, Daniel Frederick, Douglas Freiberger, Genaro Gutierrez, Gary Heath, Matthew Hellman, Vivek Mahendru, Pankaj Mehta, Eric Miller, Rahul Sarna, Samuel Stevens, Derrick Wansom, Stuart Zweikoft.

Office Hours

Our regular office hours are Monday through Friday, 8 am to 5 pm.

Patient Forms

Upon arrival to our office, please bring your New Patient forms, your insurance card and list of all medications you are currently taking in the original container. It is your responsibility to bring a referral to our office if your insurance requires it and to keep that referral current for future visits.

Download the New Patient forms

Insurance & Payment Policy

We accept all major medical plans including Medicare. Our policy is that all co-pays and deductibles are due at the time of check-in, as well as private pay. Medicare-only patients will be responsible for their 20% co-pay at the time of service.

Unpaid deductibles and co-insurance percentages will also be due upon checking in.

As a courtesy to our patients, we will file claims for all insurance types. We do not accept third party insurances, letters of protection, or automobile claims. We do accept cash, checks, and credit cards. In the event that your bank returns payment made by a personal check, a service fee of $40.00 will be billed to your account.

You understand that if you opt for anesthesia services provided by MedStar Anesthesia, for your procedure, that you will be responsible for all co-pays, coinsurances and deductibles. You have been informed that this service is billed as out of network with my insurance company. This is to inform you that Dr. Mahendru has a financial interest in The Pain Relief Surgicenter and Medstar Anesthesia.

Emergencies

A physician is available 24/7. If you need to speak with a physician after hours, please contact our office at (512) 485-7200. If you have a serious medical emergency, please go to the nearest emergency room and have our on-call physician contacted.

Physician Referrals & Reports

Referrals are accepted from physicians and professionals of all specialties, with patient progress monitored closely with the referring service.

Referring physicians are sent a written report. In addition, a follow-up letter indicating treatment and progress will be sent at the time of discharge. Communication with the referring physician and the primary care physician is a high priority.